Returns & Exchanges
At Mondello 1962, we are dedicated to ensuring your complete satisfaction with our heritage-inspired fashion. If your purchase does not meet your expectations, we offer a seamless return and exchange process within 30 days of delivery.
Initiate Your Request
Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the unworn, unwashed items with original tags attached into their original Mondello 1962 packaging to ensure safe transit.
Label and Ship
Print your pre-paid shipping label provided by our portal, affix it to the outside of your parcel, and drop it off at any authorized courier location.
Quality Review and Refund
Once our artisans inspect the returned goods, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing